UX trip - Google contacts
I'm doing the Google UX design course on Coursera, so I've resolved to post UX I notice as a result. Seems fitting to start with a Google product - Contacts.
When I'm looking at a contact, all the phone numbers, email addresses, and even physical addresses are links. The most common reason for me to look up a contact is when I'm filling in a form. I don't want a link to send email or start a phone call - I want to copy to the clip board. Because it's a link, it's hard to select. Try it out - tell me if any of your normal habits for selecting text work. I nearly always have to close a mistakenly opened tab before I get the info I want selected and copied.
How to fix? Either make the link separate - like a -> icon next to the text, or add a copy icon next to each of these entries. Still not ideal for the physical multi-line address, because I often need to select one line at a time.
Seems like a good UX workshop topic!
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