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Showing posts from October, 2024

UX trip: school communication

School communications are frustrating. I often find them incomplete or confusing, and I think the schools are tired of hearing parent complaints about communication, too. As a parent, I don't know what technology support the schools have for their communications, so I feel like I might be unfair expecting a bunch from them. On the other hand, I think there are some low hanging fruit the schools could fix. My thoughts: Don't make me click through Shocker, I know, but school emails are not on my must read list. I want something quick and easy to scan, with critical dates and action items front and center. If I get an email like this (links removed): In this week’s issue of  The Weekly SPARK : DPS  Celebrates Hispanic Heritage Month DPS  Heroes Celebrated at Duke Football Game Morrison-Danner Named Vice President of National Association … and much more ! I'm probably not going to click. Looking at that summary, maybe that's OK. Communication hub I would love to know what s