Aron 2 Blue

The town Chapel Hill now uses three separate charging station types at town facilities, which means three separate apps. A user thinks: how annoying. A UX designer thinks: opportunity! The ChargeUp app had me swearing at it this morning. I had used it once before, and remembered scanning a QR code on the station to get started. I open the app and click the big "Charge" button at the top right: This dumps me to a screen "We notice you haven't added a vehicle yet" - what? I didn't have to last time? The add vehicle screen has a list of every car company that has made a chargeable vehicle. Why can't I type so I don't have to scroll to "T"? OK, now I have a vehicle, can I charge? I can't click the vehicle to charge. If I hit the back arrow, I'm adding a vehicle again. I click "add" and now I have a second vehicle? What? **swearing commences** Are there other buttons I can click? Oh, there's navigation at the bottom of the...

School communications are frustrating. I often find them incomplete or confusing, and I think the schools are tired of hearing parent complaints about communication, too. As a parent, I don't know what technology support the schools have for their communications, so I feel like I might be unfair expecting a bunch from them. On the other hand, I think there are some low hanging fruit the schools could fix. My thoughts: Don't make me click through Shocker, I know, but school emails are not on my must read list. I want something quick and easy to scan, with critical dates and action items front and center. If I get an email like this (links removed): In this week’s issue of  The Weekly SPARK : DPS  Celebrates Hispanic Heritage Month DPS  Heroes Celebrated at Duke Football Game Morrison-Danner Named Vice President of National Association … and much more ! I'm probably not going to click. Looking at that summary, maybe that's OK. Communication hub I would love to know what s...